Privacy Policy

At KinetixScale ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (kinetixscale.com) or engaging our services, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide

We collect personal information that you voluntarily submit through our contact form or by emailing us directly. This may include:

• Full name
• Business name
• Email address
• Phone number
• Website URL
• Primary service interest
• Monthly marketing budget range
• Project details and other information you choose to share

1.2 Information Collected Automatically

When you visit our website, we may automatically collect limited technical information through analytics tools and server logs, including:

• IP address (anonymized where possible)
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website or source

This information is used only in aggregate to understand how visitors use our site and to improve the experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you
• To schedule and conduct strategy calls
• To prepare proposals, quotes, or service plans
• To provide and manage the services you have requested
• To send administrative or service-related updates
• To improve our website, offerings, and client experience
• To comply with applicable legal obligations

3. Legal Basis for Processing

Where required by law (such as under the GDPR or similar regulations), we process your personal information on the following legal bases:

• Consent — when you submit a form or contact us voluntarily
• Legitimate interest — to respond to inquiries and run our business
• Contract — to fulfill services when you become a client
• Legal obligation — when we are required to retain or disclose information

4. How We Share Your Information

We respect your privacy and keep your information private. We do not sell, rent, or trade your personal information to any third party for marketing or any other purpose.

We may share limited information with trusted third-party service providers who help us operate our business, such as:

• Email service providers (to send and receive emails)
• Website hosting providers
• Analytics tools (to understand website traffic)
• Advertising platforms (only when managing campaigns you have approved)

These providers are only given access to the information necessary to perform their specific function and are contractually required to protect it.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, remember preferences, and analyze website traffic. These may include:

• Essential cookies necessary for the website to function
• Analytics cookies (such as Google Analytics) to understand visitor behavior
• Advertising cookies (when running campaigns you have approved)

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain the personal information you provide only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

In general:

• Inquiry submissions are retained as long as needed to respond and follow up
• Client information is retained for the duration of the engagement plus a reasonable period after for record-keeping
• Analytics data is retained according to the settings of the respective analytics platform

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to legal retention requirements
• Objection — object to processing based on legitimate interest
• Withdrawal of consent — withdraw consent at any time where processing is based on consent
• Portability — request a copy of your data in a portable format where applicable

To exercise any of these rights, contact us at hello@kinetixscale.com. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure communication channels.

However, no method of transmission or storage over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

10. International Data Transfers

KinetixScale operates remotely and serves clients primarily in the United States. Your information may be stored and processed in locations where we or our service providers operate. When we transfer data across borders, we take steps to ensure appropriate protections are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us.